Privacy Policy

The controller responsible for data processing is Traivis UG, ℅ Dr. Peter Koval, Brunnenstr. 164, 10119 Berlin, Germany. For any privacy-related questions or requests, contact privacy@traivis.app.

We collect the email address you provide when registering, and billing information processed by our payment provider (Stripe). To operate the Service, you also input data such as brand names and URLs you wish to track.

We use anonymised usage data through Vercel Analytics, without cookies or cross-site tracking. Error monitoring via Sentry is configured to exclude personally identifiable information.

Session cookies from Supabase keep you logged in; these are strictly necessary to provide the Service and do not require consent. Local storage is used only to remember your theme preference.

We process personal data to perform our contract with you (account management and subscriptions, Art. 6(1)(b) GDPR), on the basis of our legitimate interests (analytics and error tracking to secure and improve the Service, Art. 6(1)(f) GDPR), and to comply with legal obligations (such as German tax-record retention, Art. 6(1)(c) GDPR).

We use the following processors: Supabase (EU), Vercel (US), Stripe (US), AWS SES (EU), Sentry (US), and Folk (France). Where data is transferred outside the EU/EEA, such transfers are based on the EU–US Data Privacy Framework (DPF) adequacy decision and/or the European Commission’s Standard Contractual Clauses.

Account data is retained until you delete your account; account deletion includes a 30-day grace period before permanent removal. Billing records are retained for 10 years as required by German law, and error logs are kept for 90 days.

Under the GDPR you have the right to access, rectify, erase, restrict, and port your personal data, and to object to certain processing. To exercise these rights, contact privacy@traivis.app. You also have the right to lodge a complaint with a supervisory authority — for us, the Berlin Commissioner for Data Protection and Freedom of Information.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data using industry-standard practices.

The Service is intended for business and professional use and is not directed to children. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. The updated version becomes effective upon publication unless otherwise stated.

Traivis UG, ℅ Dr. Peter Koval, Brunnenstr. 164, 10119 Berlin, Germany — privacy@traivis.app.